Survey on the Intention to Use Mobile Payments
Mobile payments are payments for goods, services, and bills with a mobile device (such as a mobile phone, smart-phone, personal digital assistant (PDA) or tablet .The payments are made through SMS, WAP/GPRS ,Mobile wallet, Mobile payment, Mobile Banking.If you know or have ever used the mobile payment then you are the right candidate to take up this survey. It will hardly take 5- 7 min of yours to fill this questionnaire.
1. DO you use mobile payment?
*
Yes
No
Mobile payment experience
1. How long you have been using the mobile payment?
less than 1 year
1-2 years
2-3 Years
over 3 Years
2. Which of the following Mobile payment options you are familiar with?
*
SMS payments
Interbank mobile payment service (IMPS)
Interactive voice response (IVR)
Wireless Application Protocol (WAP) payment/GPRS
Near Field Communication (NFC) payment
Mobile wallet
Mobile banking
Other
3.Which of the following Mobile payment options you have used?Please do not answer if you have not used mobile payment
*
SMS payments
Interbank mobile payment service (IMPS)
Interactive voice response (IVR)
Wireless Application Protocol (WAP) payment/GPRS
Near Field Communication (NFC) payment
Mobile wallet
Mobile banking
Other
4.Which mobile device you use for mobile payments?
*
Mobile phone
Smartphone
PDA
Tablet
Other
5. How frequently you use mobile- payment in a month?
*
1-3 times
4-10 times
11-20 times
more than 21 times
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Instructions: Please read each question carefully and respond to all questions to the best of your ability
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Rows
Strongly Disagree
Disagree
Disagree Somewhat
Neutral
Agree Somewhat
Agree
Strongly Agree
I feel mobile payments is useful
Learning mobile payment is easy for me
Mobile payment is reasonably priced
Using mobile payment is enjoyable
I can get help from others when I have difficulties using mobile payment
I find that mobile payment is easy for me
Those people that influence my behavior think that I should use mobile payment
I must use mobile payment
Mobile payments let me make payment more quickly
My interaction with mobile payment is clear and understandable
I intend to continue using mobile payment in the future
Mobile payment is good value for money
Using mobile payment has become natural to me
Mobile payment improve my payment efficiency
People whose opinions that I value prefer that I use mobile payment
I have the necessary knowledge to use mobile payment
I am addicted to using mobile payment
Mobile payment is compatible with other technologies I use
I will always try to use mobile payments in my daily life
Those people that are important to me think that I should use mobile payment
Using mobile payments is very entertaining
At the current price mobile payments provide a good value
Mobile payments improve my payment convenience
The use of mobile payments has become a habit for me
Using mobile payments is fun
I have the resources necessary to use mobile payment
It is easy for me to become skillful at using mobile payment
I plan to continue to use mobile payments frequently
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Please choose your usage frequency for each of the following
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Rows
Never
Rarely
Occasionally
Sometime
Frequently
Usually
Always
Mobile Payment for purchases (Mobile top-up, DTH recharges, shopping)
Mobile payment for bills
Mobile payment for digital contents (e.g., ring tones, logos, news, music or games, mobile apps)
Mobile payment for tickets (Train, Bus, cinema)
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Personal Profile
1. Please indicate your gender
*
Male
Female
2. Please indicate the age group you belong to
*
<18
19-25
26-30
31-35
36-40
>40
3.What is your qualification?
*
High School
Intermediate
Undergraduate
Graduate
Postgraduate
Phd
4. What is your occupation?
Entrepreneur
Government job
Company salaried employee
Waged worker
Student
Housewife
Researcher
Trainee
Other
Submit
Should be Empty: