7-Eleven

The primary purpose of this Whistle-blowing page is to create a venue for all stakeholders of Philippine Seven Corporation (PSC) to anonymously report severe incidences of misconduct which could lead to future damages to PSC as whole.

All answers to questions below shall remain confidential and can only be viewed by our whistleblowing committee. All cases submitted will begin with an investigation to validate the authenticity of the incident reported. Please give as much details as possible on the incident to begin a thorough investigation of the case.

This page is for reporting incidences that have a SEVERE impact towards PSC as a whole. By severe we mean that the infraction may lead major damages to the entire PSC organization either monetarily or by virtue of harming the reputation of PSC as a whole to the general public.

It is expected that the incidences reported through this page will correspond ONLY to malpractices done either by our High Level Executives, our Employees who dealing directly with third party business partners, or our Business Partners.

Cases that don’t fall under the above mentioned conditions may be reported directly to the Human Resources Division (HRD), by emailing jsdeguzman@7-eleven.com.ph. Your anonymity will still be kept for the cases that you send your concerns to HRD.

Example of Cases to Send:

Cases to report should involve the use of position to derive personal gain or benefit. Example of this is when an employee dealing with possible or current supplier asks for money or goods in exchange for a business deal.

EXPLANATION: As the case above has major implications to Philippine Seven Corporation’s financial movement as well as its relationship with our third party business partners cases such as these must be reported immediately for our investigation as it goes against our company’s core values.

Example of Cases not to Send:

Cases such as having extra – marital/illicit affairs as well as store-related concerns such as poor customer service should not be reported.

Instances involving employee’s personal affairs are not within the scope of the company’s responsibilities. For issues on customer service, please email customercare@7-eleven.com.ph.

Since this page is a tool to help keep the anonymity of those reporting incidents, ALL YOUR PERSONAL INFORMATION (i.e. Name, Contact Details, and Relationship to the Company) may be omitted from this form.

You must however answer all the required fields pertaining to the incident in order to submit the form.

Please be as detailed as possible especially when giving the Summary of the incident. All details you provide will help us initiate an investigation for the reported case.

Also if you would like to make direct contact with us, please feel free to email whistleblowing@7-Eleven.com.ph.

Name

Contact Details

Phone Number or Email Address

Relationship to the Company or Position

Field for Employee to place his position

Incident Category*

Sharing of Company Confidential Information and/or Trade Secrets (This would mean any business information that could damage, hinder, or cause competitors an advantage against the company.)Unauthorized Solicitation of Money and/or Goods (Engaging in activities such as soliciting and accepting cash or its equivalent from vendors, suppliers, contractors, or any third party which compromises impression on relations casting doubt on integrity and judgment.)Misrepresentation of the Company (Over representation of one's self to manipulate/advance any agreement tainted with personal gains and/or advantage.)Unfair Dealings (Exercise of power, and position to sidetrack deals, bids and agreements which are against the best interest of the company.)Non-Compliance with Government Regulations and/or Company Standards (Any practice which is not compliant with all the applicable laws, rules, and regulations.)

When did the incident take place?*

How long has this incident been going on? How do you know it has been going on for that duration?

Location of Incident*

Who are the people involved and what are their roles in PSC?*

Are they aware of your knowledge on the incident, if so have they tried to conceal it?*

YesNo

Did you confront them on this issue?

YesNo

Summary of the incident*

How did you learn about the incident?*

How long has this activity been going on?*

Are any of the employee's superiors involved or aware of this incident?*

YesNo

Has this been reported outside of the company?*

YesNo

If Yes, where?

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7-Eleven PH Whistleblowing

Introduction:

What to Report:

How to Answer:

Questions