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REPORT A TECHNICAL ISSUE

This form will take 2 minutes to complete to report your issue to our technical support team.

The information provided in this form will help us correctly identify & expedite the resolution.

We apologise for any inconvenience you have faced & thank you for your patience & cooperation.
Name*

First NameLast Name
WhatsApp Number*
Add your country code
Device Type Used*

LaptopTabletMobileOther
Device Brand & Model No.*
Technical Issue on:*

WebsiteAppBoth
Browser*

ChromeSafariOther
Date technical issue occurred*

MonthDayYear
Date
Time technical issue occurred*

Hour Minutes

AM/PM Option
How often have you faced this issue?*

First TimeMultiple TimesOccasionallyEvery TimeOther
Share all details to help us identify & resolve the issue promptly*
Please share the affected class link
Upload screenshots or a video

Multiple Files may be uploaded
Cancelof
Schedule a Zoom Call with Tech Support
FOR CLASS JOINING ISSUES ONLY
please select the last screen you saw from above image

Option 1Option 2Option 3None of the above
FOR LOGIN ISSUES ONLY

Please answer these questions below:
Registered email address of your account
example@example.com
Do you have multiple accounts?

YesNoMay beOther
Have you tried resetting your password?

Yes - FailedYes - successfulNoOther
Have you forgotten any of the following?

Yes - Registered email addressYes - PasswordYes - Registered email address & passwordNo
Should be Empty: