Delivery times before 8am or after 7pm will incur an additional surcharge of $50.00.
A surcharge of $50.00 is applicable for delivery to venues without lift landing.
A surcharge of $10.00 is applicable for the following areas:
Jurong Area including Jurong Island, Woodlands Area, Tuas Area and central areas with postal codes beginning with the following:
Robinson - 01, 04, 05, 06, 07, 08
Marina Square - 03, 17
Orchard - 22, 23
Bras Basah - 18, 19
Full payment should reach us at least 7 days before function date.
The following are min. charges levied should cancellations/changes be necessary.
All Cancellations should be communicated in writing or through e-mail to our Catering Sales Consultants.
Cancellations with < 24 hours notice : 100% of bill
Cancellations with < 48 hours notice : 80% of bill
Cancellations with < 72 hours notice : 50% of bill
Cancellations with < 5 days notice : 30% of bill
Any reduction in number of pax ordered will incur a 20% surcharge of the reduced bill size if done before 12 pm one day prior to the event. There will strictly be no changes allowed after 12pm the day before the event.
Spice Village Food Pte Ltd reserves the right to change the dish to another of equivalent value without prior notice due to ingredient availability.
Other terms and conditions apply.
Warranty of Goods / Services
Food is best consumed within 3 hours for regular buffet with warmers and within 1 hour for mini buffet in disposable containers.
Exchange & Refunds
All our goods sold are non-exchangeable and non-refundable.