Avivac Complaint Form

Customer Name*

Contact Number*

Area CodePhone Number

E-mail*

Your email is important, updates are given here

Where did you buy our product?*

Product Name*

Order ID*

Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Complaint Type*

Details of your complaint*

Explain briefly about your complaint details

Product Photos or Videos

Upload a File

Kindly provide product photos or videos for faster processing. You might not have to return the defective unit, subject to approval.

Customer's Request*

Bank Account Details (for refund purpose only)

Bank Name*

Account Holder Name*

Account Number*

Name and Address For Re-Delivery*

Phone Number*

Area CodePhone Number

We will need the shipping fees receipt for refund purpose. Please screenshot and send it to 012 4808011 via Whatsapp

Please email the returned parcel tracking number to avivac002@gmail.com. Follow up will be done via email hereafter.

Kindly return the item to our address below. We will arrange your request accordingly within 1 to 3 workings days.

Office Address

Avivac Global Venture

180B Blok I, Jalan Raja Uda

Pusat Perniagaan Raja Uda

12300 Butterworth Penang

04-314 0033