Online Dispute Resolution Form
Please fill in your details in the below fields to proceed to raise a dispute(*Mandatory)
ESCALATION DESK-Complaint/Query form
Escalate to Level 1 (Your Escalation will be forwarded to Manager - Consumer Services) (You will receive a response within 15 Business Days from the date of submission) Fields marked * are mandatory
PERSONAL INFORMATION
I have a dispute for!(Product/Service)
*
Select Choice
Payment Settlement of overdues
Digital Sales
email Marketing
e-business
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I am looking for something else...!!
Select (Type of Dispute)
Hospitality Service Request or Handpicked Products Complaint Reference Number
(e.g. EGS-EST-000-000)In case you do not have a Service Request or Complaint Reference Number , please leave it blank
Residence Status
*
Resident Indian
NRI
Residence/Office No
-
STD
-
Number
Extension No.
Settlement Amount [INR] Including 18% GST
INR
Name
*
First Name
Last Name
Type of Query / Complaint
Select
Legal issue
Human Resource Error
Misunderstanding
Miscommunication
Other
E-mail ID
*
EGS customers are requested to enter their registered email address for faster resolution
Mobile
*
Date of Birth
*
Please select a day
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Day
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Year
Location
Gender
*
Select
Male
Female
Other
GST/ PAN
*
Are you EGS's Customer/ Consumer?
Yes
No
Your complaint/feedback
( Details of Escalation -Please be descriptive)
Upload File or Grievance
(Example : KYC Documents) Allowed file types: jpg, jpeg, png, gif, pdf, doc, ppt, odt, pptx, docx, pps, ppsx, xls, xlsx, key, mp3, m4a, wav, ogg, zip, ogv, mp4, m4v, mov, wmv, avi, mpg, 3gp, 3g2
My Handpicked Products / Hospitality Services
*
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( X )
USD
Buy my settlement amount
Tick to confirm that I am not a Robot
*
Simply Submit!
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