DHL Easyshop Return

Domestic Returns

"Domestic returns" refers to returns from our hub – e.g., if we discover the item is damaged, or if it is something that can’t be shipped (see FAQ). It involves that the seller is based in the same country with the hub in which your shipment is.
The Shipment is Currently at the Hong Kong Warehouse and you wish to return it to an address within Hong Kong? *

YES NO
Name *

First Name Last Name
Suite Number *
Your Email Address (Registered with DHL Easyshop) *
Shipment Fee Payment method If you will be paying the shipping fee of $15 per shipment, select the first option. If the seller (Merchant) will pay the shipping fee directly to the courier company, and they will arrange for the shipment to be picked up from DHL Easyshop warehouse and you've been provided with a "Call tag" or "Pick-up Tag" please select the second option. If the seller has provided you with a prepaid return label, or if you've paid a courier online and received a prepaid shipping label please select the third option. There is a $20 handling fee for each request irrespective of which option you select. *

I will pay the shipping fee (US$15/Shipment + US$20 handling fee) I will provide you merchant's courier pick-up tag (US$20 handling fee) I will provide you with a pre-paid shipping label (US$20 handling fee)
This form is for shipments returns and local shipping from our Hong Kong warehouse to within Hong Kong. If you wish to ship these goods to China or another country - please contact our customer services for international shipping instructions.

Recipient's Name *
Street Address *
Street Address 2
City *
Zip Code *
Recipient's Phone number

- Area Code Phone Number
Call Tag Tracking Number *
Courier Name for Pick-up *
Pick-up Date (Must be atleast 2 working days after today) *

- Day - Month Year
RMA Number - (If provided by the seller)
Tracking Number - Enter one in Each Line, and Click save to add more *
Shipment Tracking Number - Enter one in Each Line, and Click save to add more *
This fee may change if any of your shipments are Odd Sized or heavier than standard shipments. If this happens, our customer services team will reach out to you.
Total Fee *
Attach Pre-paid Label or Call Tag *
Shipping Fee to be Paid *

USD HK Domestic Returns Fee
Should be Empty:

Domestic Returns