• Domestic Returns

    "Domestic returns" refers to returns from our hub – e.g., if we discover the item is damaged, or if it is something that can’t be shipped (see FAQ). It involves that the seller is based in the same country with the hub in which your shipment is.
  • This form is for shipments returns and local shipping from our Hong Kong warehouse to within Hong Kong. If you wish to ship these goods to China or another country - please contact our customer services for international shipping instructions.

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  • This fee may change if any of your shipments are Odd Sized or heavier than standard shipments. If this happens, our customer services team will reach out to you. 

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