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Select your query type
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Rate Us
YAYVO Policies
Please Call me
HBL PSL Info
Inquiry - Before Order Placement
Complaint (e.g. Refund)
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2
What do you like to know about?
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Product Related
Payment Partner
Discount Information
Discount/Voucher Issue
Gifting Partner
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3
Complaint Number
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4
Choose Product Category
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Tickets
Appliances
Beauty & Grooming
Books
Computing
Television
Audio Devices
Gaming & Consoles
Health & Sports
Home & Living
Kids & Baby
Men's Fashion
Mobiles & Tablets
School & Education
Soghaat & Superstore
Women's Fashion
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5
What is your product related query type?
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Size
Color
Dimension
Warranty Card
Return/Exchange
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6
May I please know your name?
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7
Please enter your Contact #
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8
What is your complaint Type
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Issues with payment processing (Payments)
I received Faulty Unit (Faulty Unit)
I received broken item (Damaged)
I want to cancel (Cancel)
I received incomplete item (Short Item)
Quality is not upto mark (Quality Issue)
I received Wrong Item
Discount Code
I didn't receive product warranty card (Warranty Card)
I haven't received my order? (Delay in Delivery)
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9
Why do you want to cancel your order?
Low price in market
Low price on other website
Duplicate Order
Mistakenly Placed
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10
Please enter the product name
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Paste from order details
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11
Enter your Order #
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12
Can we please have your product serial #?
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13
Was your order paid?
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YES
NO
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14
What action do you require
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I want item refund
I want item Replacement
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15
How did you make the payment and How would you like to be refunded?
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16
Kindly share Discount Code
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17
Please enter your CNIC#
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e.g: 421xxxxxx8543
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18
Order Placement Date
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Date
Month
Day
Year
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19
Expected Delivery Date
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Date
Month
Day
Year
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20
Return Consignment #
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21
Attachment
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22
Please enter your detail feedback
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23
How would you rate our services?
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