• This is the address that your warranty replacement unit will be sent to. Please make sure that you include accurate and complete address details here. No address change requests will be taken hereafter. Please make sure that this is the address you will be at within the next ~15 days.

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  • If you need to elaborate on the issue, or if the nature of issue does not exist in this list select the most closely related issue and please use the message box below to elaborate.

     

    Image Guidelines: Please upload images clearly showing all sides of the product. For example:

    • For an IEM - clearly show both sides of the earpieces and the cable termination.
    • For a DAC - take a photo of the inputs, outputs, and cables
    • For all products - we need images for all the accessories (cables, power adapters, charging cases). You may exclude eartips and IEM cases.

     

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