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Customer Satisfaction Survey
Quickly gather feedback from your customers on your products, services, and websites.
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1
Portal Satisfaction
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Overall, how satisfied were you with the portal?
Overall, how satisfied were you with the portal?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
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2
Recommend to Others and Future Use
Definitely
Probably
Not sure
Probably not
Definitely not
Would you recommend our portal to colleagues or contacts within our area?
Would you use our portal in the future?
Would you recommend our portal to colleagues or contacts within our area?
Would you use our portal in the future?
Definitely
Probably
Not sure
Probably not
Definitely not
Definitely
Probably
Not sure
Probably not
Definitely not
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3
Thinking of similar products / services offered by other companies, how would you compare the attributes of the product / service offered by our company?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Ease of use
Customer Support
Price
Quality
Performance
Ease of use
Customer Support
Price
Quality
Performance
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
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4
Frequency of Use
Daily
Once a week
2 to 3 times a month
Once a month
Less than once a month
How often do you use our portal?
How often do you use our portal?
Daily
Once a week
2 to 3 times a month
Once a month
Less than once a month
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5
What do you like about our New Gurgaon Portal?
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6
What do you dislike about our New Gurgaon Portal?
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