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Customer Satisfaction Survey
Quickly gather feedback from your customers on your products, services, and websites.
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1
Portal Satisfaction
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Overall, how satisfied were you with the portal?
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Overall, how satisfied were you with the portal?
Very satisfied
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Satisfied
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Neutral
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Unsatisfied
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Very unsatisfied
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N/A
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2
Recommend to Others and Future Use
Definitely
Probably
Not sure
Probably not
Definitely not
Would you recommend our portal to colleagues or contacts within our area?
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Would you use our portal in the future?
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Would you recommend our portal to colleagues or contacts within our area?
Would you use our portal in the future?
Definitely
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Probably
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Not sure
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Probably not
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Definitely not
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Definitely
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Probably
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Not sure
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Probably not
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Definitely not
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3
Thinking of similar products / services offered by other companies, how would you compare the attributes of the product / service offered by our company?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Ease of use
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Customer Support
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Price
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Quality
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Performance
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Ease of use
Customer Support
Price
Quality
Performance
Much better
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Somewhat better
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About the same
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Somewhat worse
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Much worse
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Don't know
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Much better
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Somewhat better
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About the same
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Somewhat worse
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Much worse
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Don't know
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Much better
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Somewhat better
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About the same
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Somewhat worse
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Much worse
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Don't know
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Much better
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Somewhat better
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About the same
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Somewhat worse
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Much worse
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Don't know
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Much better
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Somewhat better
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About the same
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Somewhat worse
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Much worse
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Don't know
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4
Frequency of Use
Daily
Once a week
2 to 3 times a month
Once a month
Less than once a month
How often do you use our portal?
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How often do you use our portal?
Daily
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Once a week
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2 to 3 times a month
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Once a month
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Less than once a month
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5
What do you like about our New Gurgaon Portal?
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6
What do you dislike about our New Gurgaon Portal?
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