This is a full-time remote role for Phone Support Specialist

This is Not Sales/Telemarketing 

Job description

Monday through Friday - (8am CST - 5pm CST)

Must have Superior English, Customer service experience and be highly proactive

At least 5 years of N.American phone experience

OR

Stayed in N.America for 2 years or more.

Good command over English and Neutral accent.
A quiet work space with uninterrupted power & internet supply.
Home PC with noise cancelling headphone.
Strong communication skills and prone to teamwork.
A careful and detail-oriented work discipline.
Dedicated to working Graveyard shift (US day shift).
This is not a Trainee or Entry level position & requires experience and professionalism.
Fluency in English and Neutral Accent are the two musts.
Full Shift (9) Hours: 8am CST to 5pm CST.
Shift Days: Monday through Friday
Salary: 25K to 45K per month.
Opportunity to use your strong English skills to deliver remote front desk tasks.
Receive inbound calls to jot down customer needs..
Route customer calls if and when required.
Followup on all calls for customer feedback.
Reach out to missed calls.
Proactively or On-demand learn and apply new skills.
To work on tasks assigned by manager.
Job Type: Full-time

Pay: Rs 25,000.00 - Rs 45,000.00 per month

You must have 2 years of Call Center /BPO /Telemarketing experience
You must understand every American accent
You must have a quiet work space with uninterrupted power and internet supply and a PC with noise cancelling headphone
This is a night shift, and you would work between 8am and 5pm CST Mon - Friday