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BSVESS - CUSTOMER SATISFACTION SURVEY
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2
Client Survey
Emergency Service
Scheduled appointment with one of our specialists
Emergency Service
Scheduled appointment with one of our specialists
Was your pet seen through
Yes
No
Yes
No
Was our facility clean and odor free?
Yes
No
Yes
No
Was the staff (receptionists, technicians, and doctors) friendly and helpful?
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3
Please explain
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Did you feel comfortable with your doctor and feel as if all your questions were answered satisfactorily?
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Please explain
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Do you feel your pet was given the best possible care?
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7
Please explain
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Do you feel our fees were appropriate for the services you received?
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No
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9
Please explain
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10
Would you recommend our hospital to your family and friends?
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11
Please explain
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12
General Comments
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13
May we use your feedback in marketing of Bay State Veterinary Specialists?
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