Here are the things you need to know!
Modes of Payment
Terms and Conditions
* All orders are required to have a 50% downpayment before proceeding, and the remaining balance to be paid upon arrival of the products before shipping to your address, or upon pickup.
* The quoted price is already the final landed cost of the item for pickup ONLY at our warehouse (QC/VALENZUELA).
* Additional charges will apply for domestic shipping of the product (i.e. from our warehouse to your location). We ship thru Grab, Lalamove, AP Cargo, CaPEx, and other 3PLs.
* All items inquired upon are from the suppliers sent by the customer (link) unless otherwise there has been a mutual understanding that the same item will be ordered from a different supplier.
* We assume each order to have been screened by the customer that it is exactly the item they are looking for unless otherwise stated.
* All items are ordered based on approval of customer based on the photo, video, and/or messaged inquiries and corresponding answers of the suppliers that are all sent to the customer for reference and approval.
* We do not warrant anything other than the arrival of the said shipments in the standard shipment lead time agreed upon:
- 4-6 weeks (Sea) excluding production lead time required by the supplier.
- 1-2 weeks (Air) excluding production lead time required by the supplier.
**Lead time starts upon confirmation of down payment**
* TrusTrade Global Sourcing Philippines Inc. only acts as the customer's representative by way of inquiry, mediation, negotiation, purchasing, and shipping different items from different suppliers based on our customer's requirements. We do NOT warrant nor ensure that the product being ordered is free from defect, is not counterfeit, is not sub-par in quality, or has not met your expectations unless otherwise agreed or inquired upon prior to confirmation of the order. All products are sent directly to our warehouse in China for scheduling of the shipment to the Philippines.
* We strongly advise that a sample quantity be ordered initially before proceeding to the bulk purchases in order to make sure the actual product being ordered is what you require.
* All shipments are NOT warranted to be free from breakage and damage caused by the transportation of the products unless otherwise agreed upon with the customer.
* In the event that a warranty is given by the supplier, we will help facilitate the shipping of the products from PH to CN, and from CN to PH, all at the expense of the customer.
Thank you for sending us your inquiry!
Please give us up to 24-48 hrs. to process your request. We will inform you via SMS or through the e-mail address provided.
Should you have any more inquiries please contact us thru 09178037912 / 09216344024 / 09190777181 / 09560511883/ 09556099159/ 09176509715/ 09469626404/ 09234234125
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